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Curriculum Vitae

Work Experience

Problem Solving  

Workshop Facilitation  

Visualizing & Mapping 


User Research   

Market Analysis   



Social Innovation

2022 - Present

Experience Designer at Deutsche Telekom

2019- 2022

Service Designer at frog, Part of Capgemini Invent

  • Design project framework, customer experience (CX), and strategy envisioning for clients in different industries as Luxury Fashion and Retail among others, in Europe using service design thinking approach and user research.

  • Digital product evolution and maintenance in collaboration with UX, Data & Development teams.

  • Contribute to structure the internal design tools, processes and project repository.

2020- 2022

Teaching Assistant at Politecnico di Milano

  • Tutoring activities for the course of Innovation Studio with the theme of Homes for uncertain times as part of the Master's Programme in Product Service System Design


Global Event Manager

  • Organize & Manage a global Service Design Event with 800+ attendees in Dublin.

  • Design and Analysis of the attendee, speaker, and volunteer experience for the event.

  • Overlook design and execution of the touchpoints for the event.

  • Manage a team of local organizers, Venue helpers, Volunteers, Speakers, and internal workforce during the 3-day event.



Politecnico di Milano

MSc. PSSD- Product Service System Design

Final thesis: “Eye donation system optimization for an NGO in India”


College of Engineering, Pune

B.Tech ME- Mechanical Engineering

Final thesis: “Brake Disc Analysis and Optimization of an All-Terrain Vehicle”

Independent Projects

BAJA ATV with Team Nemesis Racing

Back in my engineering days, we used to participate in a national championship called BAJA SAE, where designed and manufactured an ATV and race it at the final event in Indore, India. After winning various championship in India, we also participated in events around America and Africa.

Team Nemesis Racing was a team of 25 students from various engaineering departments, who worked year long to make our virtual designs a reality. All teams had only one common component, which was the engine and were to design a vehicle around me. 

Read more about the event here

Check out what the team is upto nowadays here

Deesha Education Foundation

We help raise awareness regarding the healthcare system in rural Maharashtra through various campaigns and activities. Currently working for the cause of affordable COVID testing labs around rural Maharashtra with a Public-private partnership model.

Read more about the NGO here.

Past projects:

• Organ Donation awareness campaigns

• Eye Donation & eye care activities (Mobile eye care unit launch, local eye check-up

drives, eye banks in rural areas, awareness campaigns, Eye donation fortnight, etc.)


Where is my Skipper? Illustrated children's book, self-published on Amazon. Currently out of stock but will be available soon with the second version. Check it out here.

Iva's Chritsmas. Second illustrated children's book, currently up on Etsy. Check it out here.

30DDC:  As part of Marc and Giovanni's 30 days drawing challenge, I created one drawing each day in October using the prompts provided by Marc on his Service Design Show Circle platform. Check it out here.


Ramgatha: Illustrated version of Indian mythology: Ramayana, was published on Line Webtoon in 2018. Season 2 of the series is currently in progress. Check it out here.

Cover Design for various publications like Touchpoint magazine by Service Design Network (2018), India’s Faultlines by Madhusudan Dave (2019), among others. Digital Album covers for indie singers like Tasneem Elaidy's Blue shirt (2021). Check it out here.

Mental May: an initiative by me and another artist (Samuil Botev) to raise awareness about mental illnesses during the month of May (2019). Check it out here.

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