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This is Sayali.

Service Designer | Change Strategist | Illustrator.

Helping organisations discover user insights to make feasible and inclusive services

Let's talk about my work:

With experience from industries like heavy duty machinery, consumer products, public sector, luxury fashion and tech, I have had privilege of working in diverse teams and on complex problems throughout my career.

Right now working as an Experience Designer, you can see some of work at Deutsche Telekom's Customer Experience Design projects with focus on improving customer experience and accessibility of our digital touch points.

Although much of my work is hidden under NDAs you can see some of my previous work as a consultant at frog in Milan with clients like Poste Italiane, Sergio Rossi, and Phillip Morris among others and as a Global event manager at Service Design Network in Cologne for their Service Design Global Conference 2018.


As an advocate for inclusion throughout my career, I have had a chance to work on many projects addressing this topic. Starting with my university projects like Blumi - a digital tool for new mothers, Take me there- navigation app for blind and vision impaired users and my master's thesis Naya Aadhar- for organ pledging process with an NGO.

When I am not in office:

I teach

I love sharing my learnings and mentor young minds find their way. That's my personal kick, knowing I have helped and enabled someone find their way.

In past I have taught Service Design at Politecnico di Milano from 2020-2022

At present I teach UX Design at ReDi school of Integration at since 2022

I try to make change and create impact

I consult an NGO based in my hometown named Deesha Foundation where we work to make healthcare affordable for rural Maharashtra. The personal kick I mentioned before keeps me motivated for these extra hours.

I have worked with them on the topics of Organ donations, eye donations, eye care initiatives and much more.

Just sketch...

I love sketching, it's a way of blowing off steam when it becomes too much. I have in past created children's books, 'Where is my Skipper' and 'Iva's Christmas' that are available on amazon and etsy.

I have created and publish a series of Indian mythological comics series names Ramgatha on line webtoon. And I also publish a slice of life comics here on instagram.

You can also check my 30DDC sketches for challenge initiated by Marc Fonteijn in 2019.

Get in touch

Thank you! I'll be in touch.

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